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support, safety, & harm reduction

Resources

Everyone deserves access to care, information, and support without shame, judgment, or punishment. This page includes resources for overdose prevention, safer nightlife, substance use support, mental health, crisis support, and community care.

If this is a medical emergency, call 911.

Downloadable Guides

Boston Resource List

Harm Reduction Programs

AHOPE

Free syringe exchange, naloxone distribution, overdose prevention training, drug checking (fentanyl/xylazine), HIV/Hep C testing, referrals to treatment. Walk-in: 774 Albany St, Boston, M–F 7:30am–3pm (closed 12–1pm).

PAATHS

1-855-494-4057 or 3-1-1

Connects people to withdrawal management ("detox"), medication for opioid use disorder, and outpatient treatment. Walk-ins at 774 Albany St.

Boston Public Health Vending Machines / Naloxone Kiosks

24/7 low-barrier access to naloxone, sterile syringes, fentanyl/xylazine test strips, and hygiene supplies at sites around the city.

Mental Health & Crisis Services

Massachusetts Behavioral Health Help Line (BHHL)

Call or text 833-773-2445

Free, 24/7 clinical triage and connection to care — no insurance required. 200+ languages.

988 Suicide & Crisis Lifeline

Call or text 988

24/7 free, confidential crisis support and suicide prevention.

BMC Community Behavioral Health Center (CBHC) / BEST Team

1-800-981-HELP (4357)

24/7 mobile crisis intervention, same-day walk-in urgent mental health/substance use visits (617-414-5470), crisis stabilization. 85 East Newton St, Boston.

Samaritans Statewide Helpline

877-870-4673 (call or text)

24/7 confidential emotional support for anyone in crisis or struggling.

Housing & Basic Needs

Pine Street Inn

617-892-9100 (Triage)

Emergency shelter, nighttime street outreach, meals, recovery support, permanent supportive housing, job training.

Boston Health Care for the Homeless Program

Medical, mental health, and substance use care specifically for people experiencing homelessness; street outreach.

Bridge Over Troubled Waters

617-423-9575

Shelter, drop-in support, and services for homeless and at-risk youth. 47 West St, Boston.

Domestic Violence & Survivor Support

SafeLink (Statewide DV Hotline, run by Casa Myrna)

877-785-2020 (24/7, multilingual)

Crisis support, safety planning, real-time shelter availability across Massachusetts.

Casa Myrna

Boston's largest DV shelter and survivor services provider — emergency shelter, legal advocacy, counseling, housing assistance.

Boston Area Rape Crisis Center (BARCC)

800-841-8371 (24/7) · Web chat 9am–11pm daily

Free, confidential support for survivors of sexual violence, ages 12+, and their friends/family.

The Network / La Red

617-742-4911 · TTY 617-227-4911 · 800-832-1901 (24/7)

Survivor-led support for LGBTQ+, kink, and polyamorous communities experiencing partner abuse — hotline, safety planning, support groups, transitional housing, Safehome emergency stays.

LGBTQ+ Support

Fenway Health

LGBTQIA+-centered primary care, behavioral health, gender-affirming care, Violence Recovery Program (counseling/advocacy for survivors of violence).

BAGLY (Boston Alliance of LGBTQ+ Youth)

617-227-4313

Youth-led peer support, drop-in community center, housing assistance, healthcare access for LGBTQ+ youth.

Boston GLASS

617-519-1727

Community support, mental health counseling/case management, peer support, free HIV/STI testing and PrEP for LGBTQ+ youth of color.

Trans Lifeline

877-565-8860

Peer support hotline run by trans people for trans/questioning people; will not initiate non-consensual emergency dispatch.